Administration Officer - Hermitage
Job No:
Aegis2596
Location:
Ellenbrook
About The Organisation
Aegis has been providing quality care services to West Australians for over 30 years. We are committed to providing excellence through imagination and innovation, providing a quality life for those who live in one of our 28 residences.
We are committed to supporting our employees who provide a high standard of care to our residents and their families. As members of the Aegis team, we collectively hold these values as paramount:
- Positive Contribution
- Respect for ourselves and each other
- Integrity in our decisions and actions
- Dignity is a right of every person
- Excellence in everything we do.
While working at Aegis, we will provide you with a range of benefits including:
- Competitive rates of pay;
- Comprehensive orientation program;
- Ongoing training and opportunities for career growth; and
- Employee discounts from a number of trusted businesses.
Location
Located in the heart of the Ellenbrook Community, Aegis Hermitage caters for up to 120 residents and provides Low, High and Dementia Specific care as well as Extra Services.
About the Role
We are looking for a detail-orientated Administration Officer to join the team at Hermitage , this is a permanent Part-time role covering 5 days per fortnight.
In this integral role you will:
- Provide a professional and friendly reception to our residents, families, visitors and staff.
- Undertake essential administrative functions such as rostering, payroll preparation, billing, banking and interacting with all staff.
- Perform general administrative duties and other duties as directed by the Facility Manager.
- Undertake guided tours and explain the admissions process financials etc to perspective residents and their families.
- Maintain Facility waitlist for accommodation and ensure that all enquiries are followed through in a timely manner to maximise occupancy.
- Assist the Facility Manager and other senior staff with tasks as required.
About You
- Friendly, approachable and helpful when dealing with internal and external customers.
- Proactive, solutions-focused professional.
- Demonstrated empathy for the aged.
- Highly organised with strong planning skills and the ability to manage numerous competing priorities and meet deadlines.
- Excellent customer service skills.
- Trusted member of the team, able to build rapport with all.
Essential Requirements
To be successful in this role, you will have:
- Extensive knowledge of rostering practices and systems and strong problem-solving ability.
- Payroll experience.
- Experience in front-facing administration/reception in a fast-paced, dynamic environment.
- Passion for delivering quality customer service and excellent relationship building skills.
- High levels of accuracy and data entry skills.
- Intermediate computer skills including Microsoft Office suite.
How To Apply
Complete the questions contained in the application below, then click Next to upload a copy of your CV.